About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products reach 32,000+ retailers in 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re hiring a Domestic Traffic Analyst to keep our US shipments moving on time and on budget. You’ll coordinate with carriers, freight forwarders, warehouses, and 3PLs every day. Your job is to catch problems before they happen, not after. This is a new role, created because our shipment volume grew faster than one person could handle alone. You’ll own carriers, deliveries, and system updates. A teammate will own palletization and load planning, and you’ll work closely together.

What You’ll Do

• Keep on-time-in-full (OTIF) delivery at 92% or higher across wholesale and DTC shipments.
• Manage domestic freight and logistics costs so they stay at or below 5% of COGS.
• Respond to any carrier, forwarder, warehouse, or 3PL issue within 24 hours.
• Arrange carriers and deliveries, and keep our systems updated with real-time shipment status.
• Spot at-risk shipments early — capacity issues, customs holds, warehouse backlogs, weather — so people can act before a delivery is missed.
• Handle trade compliance paperwork (Incoterms, customs documents) for shipments with international touchpoints.
• Choose the best shipping mode — air, rail, or truck — based on cost, time, and risk.
• Keep our TMS and ERP (NetSuite) data accurate so other teams can trust it.
• Work closely with our palletization and rerouting teammate so nothing falls through the cracks.
• Help protect our OTIF standing with retail partners like Walmart and Target.

What You Bring

• Strong knowledge of global logistics: Incoterms, international documentation, and customs rules.
• Experience coordinating air, rail, and truck shipments.
• Great communication skills — you respond fast, even across time zones.
• Comfort working in TMS (transportation management) tools.
• ERP experience, ideally with NetSuite.
• The ability to juggle many shipments at once without dropping the ball.
• Comfort using AI tools to work faster and smarter.
• A proactive mindset — you flag problems early and bring solutions, not just alerts.
• A hands-on attitude — you’re willing to call a driver, chase a document, or fix a system gap yourself when needed.

Location: Remote — Mexico

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products are in more than 32,000 retailers across 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re looking for a Demand Planner OOS/OS Specialist to help us stop stockouts and overstock before they happen. You’ll watch inventory across our DTC, Wholesale, and Amazon channels, catch risk early, and bring solutions — not just warnings.

Work Type: Remote

Location: Latam

What You’ll Do

• Track sell-through and inventory across DTC, Wholesale (Target, Ulta, Walmart), and Amazon to catch stockout risk before it hits the shelf.
• Spot SKUs heading toward excess inventory before they become aging stock or a markdown problem.
• Build and keep a live risk register so the team always knows where the next issue might show up.
• Flag risks with a recommended fix — a reallocation, a rush order, a promo — not just an alert.
• Treat Amazon as a top-priority channel, not an afterthought.
• Keep your trackers (including Asana) clean and current so nobody downstream works off stale data.
• Look for smarter, faster ways to catch risk early, including AI-assisted tools.

What You Bring

• 2–4 years of experience in demand planning, inventory planning, or a related supply chain role.
• A track record of spotting problems early and bringing a solution with you.
• Strong Excel skills and comfort working across multiple planning systems.
• Clear, confident communication with teams outside of planning — warehouse, production, sales.

Nice to have:

• Experience with retailer portals like Target Partners Online, Ulta vendor portal, Walmart Retail Link, or Amazon Vendor Central.
• Comfort using AI tools to spot patterns faster.

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

• Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
• Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
• Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
• Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
• Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
• Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
• Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
• Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
• Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
• Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
• Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

• Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
• Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
• Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
• Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
• Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
• Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
• Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
• Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
• Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
• Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

• Competitive Pay/Benefits
• A dynamic team
• Location: Remote
• An open mind for new ideas
• Growth…growth and some more growth!

About ABC:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 1100+ with offices in New York, Los Angeles, Dallas, Tampa, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview:

You own our major Southwest markets end-to-end, with our highest priority focus in Arizona and Texas. That means knowing where supply and demand are out of balance before a scorecard tells you, carrying the relationships with our highest-volume servers yourself, and being accountable for the region hitting its KPIs.

This role sits at the intersection of strategy and execution. You’ll collaborate with centralized Process Server Network teams to implement on the ground. You drive real change in your market and feed learnings back so what works in the Southwest can scale across the network. You’ll also work closely with Compliance when improvements touch evidence chain or court delivery, and with Support & Experience teams on network-facing communications and support tooling.

This is a builder role. You’ll be writing the playbook and executing it in real time.  This position is remote but must be located in Arizona, Texas, or Las Vegas.

What You’ll Own

• Supply and demand balance across SW regions to identify coverage gaps, recruit new process servers, manage dispatch strategies, and increase server capacity in AZ and TX as the priority markets

• Relationships with the region’s highest-volume servers as the face of ABC Legal in-market, not a name on an email

• Root cause analysis when something’s off, to clearly define the problem and provide recommended next steps, not just a flag

• Incident response for your region when something breaks in-market (an app outage, dispatch bottlenecks, a weather disruption), you’re the point of contact translating what’s happening on the ground into real-time guidance for the network and for leadership

• Execution of marketplace pilots includes running tests in market, tracking what’s actually happening on the ground, and reporting back with speed and honesty

• Regional incentive spend within your allocated budget, in partnership with the Sr. Director on structure and guardrails; you flag when a program is running hot before finance does

• Regional SLO attainment by tier, coverage gap closure, and market health reporting

• Feeding structured learnings back so incentive programs, dispatch rules, and pay mechanics can be refined and scaled to other markets

What We’re Looking For

You’ve owned a local market for a, gig, delivery, or field service business. What matters most is that you’ve actually balanced supply and demand by combining in-market observations with data, coached someone to higher performance in a frontline or contract role, and are willing to experiment, iterate, and quickly scale the best learnings.

Qualifications:

• Experience owning a local market, territory, or region in a marketplace, gig, or field operations environment

• Comfort balancing supply and demand with real data, combined with on-the-ground judgment; you can look at a dispatch or SLO dashboard and immediately know what to ask next

• At least one direct report you can speak to specifically, not just that you had headcount, but how you coached them

• Desire to be on the ground in the market; this is not a remote strategy seat

• Ability to distill what you’re seeing in-market into crisp, actionable feedback that a strategy team can actually use to iterate

• Can communicate market health clearly enough that leadership doesn’t have to chase you for it; written updates, not just verbal color, when it matters

Preferred Qualifications:

• Has run structured pilots or tests with clear hypotheses and handed back learnings that scaled

• SQL or dashboard fluency (Metabase, Looker, Claude Code); wants the data rather than waiting for a report

• Comfortable working in Jira or a similar tracker to scope and follow pilots through to completion, and in a platform like Intercom for network-facing communication

• Experience building in ambiguous environments where the playbook didn’t exist yet

• Has managed someone in a contract or hourly role and understands how that coaching differs

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance

Pay: $60,000–$80,000, depending on experience

Schedule: Full-time, Monday–Friday

Travel: ~20%

This position is remote but must be located in Arizona, Texas, or Las Vegas.

Reporting to the Vice President of Development, the Post-Award Grants Administrator is responsible for stewarding awarded grants from foundation, corporate, and private funders in support of ASYMCA programs serving military service members and their families.

This role ensures that all grant-funded initiatives are executed with excellence—meeting and exceeding funder expectations, delivering measurable impact, and strengthening long-term funder relationships. The Post-Award Grants Administrator works across departments to align program delivery, financial stewardship, and impact reporting with awarded grant objectives.

Salary commensurate with experience $85-90K.

Key Responsibilities

Post-Award Grant Stewardship & Performance

• Manage the full lifecycle of awarded grants, ensuring programs deliver on—and exceed—approved goals, outcomes, and impact metrics.
• Interpret grant agreements and translate requirements into actionable guidance for program teams.
• Monitor program performance and progress toward outcomes, proactively identifying opportunities to enhance impact and strengthen results.
• Develop and maintain grant timelines, benchmarks, and reporting calendars.

Financial Coordination & Accountability

• Partner with Finance to monitor grant budgets, ensuring responsible stewardship and alignment with approved spending plans.
• Track expenditures and performance against budgets, identifying trends, opportunities, and risks.
• Contribute to high-quality financial and narrative reports that reflect both accountability and impact.
• Support audit readiness and maintain accurate documentation of grant activities.

Program & Funder Engagement

• Serve as a strategic partner to program staff, supporting effective implementation of grant-funded services.
• Collaborate with program teams to collect data, outcomes, and success stories that demonstrate impact for military families.
• Act as a primary liaison with funders, helping to strengthen relationships through proactive communication and strong reporting.
• Support onboarding and training of staff on grant expectations, tools, and best practices.

Data Management & Impact Reporting

• Maintain grant records, tracking systems, and reporting tools to support accuracy and transparency.
• Develop and refine systems for capturing program outcomes and demonstrating return on investment.
• Analyze data to inform decision-making, improve program effectiveness, and strengthen future funding opportunities.

Cross-Functional Collaboration

• Work closely with Development to align awarded grants with proposal strategies and future funding opportunities.
• Partner with Communications to develop compelling impact narratives, donor reports, and stewardship materials.
• Coordinate with Finance, Programs, and Operations to ensure alignment between funding commitments and service delivery.
• Collaborate across ASYMCA branches and national teams to promote consistency and best practices in grants management.

Cross-Functional Skills (Critical Competencies)

• Collaboration & Relationship Building: Works effectively across departments and builds strong, trust-based relationships with internal teams and funders.
• Strategic Thinking: Connects grant requirements to broader organizational goals and mission impact.
• Project & Performance Management: Drives multiple priorities, timelines, and stakeholders while focusing on measurable outcomes.
• Financial Acumen: Understands budgets, tracks spending, and aligns financial data with program performance.
• Communication & Translation: Clearly communicates expectations, simplifying complex grant language into actionable guidance.
• Training & Capacity Building: Equips staff with tools, templates, and knowledge to deliver strong grant outcomes.
• Problem Solving & Continuous Improvement: Identifies challenges and implements solutions that improve performance and impact.
• Mission & Cultural Competence: Demonstrates understanding of and commitment to serving military families and diverse communities.

Qualifications

Required

• Bachelor’s degree in Nonprofit Management, Business, Communications, or related field AND a minimum of 5  years of experience in grants management, with a focus on post-award administration OR equivalent combination of education and experience
• Experience working with foundation, corporate, or private grant funding.

Preferred

• Experience in a mission-driven or nonprofit organization, particularly those serving military or family programs.
• Familiarity with outcome measurement, evaluation, and impact reporting.
• Experience with grants management systems or donor databases.

Knowledge, Skills & Abilities

• Knowledge of grant lifecycle management, reporting standards, and funder expectations.
• Strong writing and editing skills, particularly for donor-facing reports.
• Ability to analyze program and financial data to tell a clear and compelling impact story.
• Strong organizational and time management skills, with the ability to manage multiple grants simultaneously.
• Ability to work both independently and collaboratively in a fast-paced environment.

Work Environment

• Office-based with potential for hybrid flexibility.
• Occasional travel to ASYMCA branches or partner sites as needed.
• Flexibility required during peak reporting periods.

Military spouses, veterans and military affiliated job seekers encouraged to apply.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.

Armed Services YMCA acknowledges the minimal use of artificial intelligence (AI) technology in our initial recruitment stages. All AI use is coupled with human review and is designed to assist our team in building efficiencies and excelling at focusing on timeliness and communication in our hiring process. Our hiring teams thoroughly evaluate skills and qualifications and make all final hiring decisions.

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products reach 32,000+ retailers in 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re hiring a Domestic Traffic Analyst to keep our US shipments moving on time and on budget. You’ll coordinate with carriers, freight forwarders, warehouses, and 3PLs every day. Your job is to catch problems before they happen, not after. This is a new role, created because our shipment volume grew faster than one person could handle alone. You’ll own carriers, deliveries, and system updates. A teammate will own palletization and load planning, and you’ll work closely together.

What You’ll Do

• Keep on-time-in-full (OTIF) delivery at 92% or higher across wholesale and DTC shipments.
• Manage domestic freight and logistics costs so they stay at or below 5% of COGS.
• Respond to any carrier, forwarder, warehouse, or 3PL issue within 24 hours.
• Arrange carriers and deliveries, and keep our systems updated with real-time shipment status.
• Spot at-risk shipments early — capacity issues, customs holds, warehouse backlogs, weather — so people can act before a delivery is missed.
• Handle trade compliance paperwork (Incoterms, customs documents) for shipments with international touchpoints.
• Choose the best shipping mode — air, rail, or truck — based on cost, time, and risk.
• Keep our TMS and ERP (NetSuite) data accurate so other teams can trust it.
• Work closely with our palletization and rerouting teammate so nothing falls through the cracks.
• Help protect our OTIF standing with retail partners like Walmart and Target.

What You Bring

• Strong knowledge of global logistics: Incoterms, international documentation, and customs rules.
• Experience coordinating air, rail, and truck shipments.
• Great communication skills — you respond fast, even across time zones.
• Comfort working in TMS (transportation management) tools.
• ERP experience, ideally with NetSuite.
• The ability to juggle many shipments at once without dropping the ball.
• Comfort using AI tools to work faster and smarter.
• A proactive mindset — you flag problems early and bring solutions, not just alerts.
• A hands-on attitude — you’re willing to call a driver, chase a document, or fix a system gap yourself when needed.

Location: Remote — Mexico

Principal Duties & Responsibilities

As a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You will collaborate with different teams to optimize logistics processes and contribute to the overall success of the company’s operations.

Job Responsibilities

Warehouse Processing

• Receives and processes inbound and pullout requests by the brands.
• Coordinates inbound and pullout schedules with the warehouse.
• Validates and monitors the completion of inbound and pullout activities.

Order Processing

• Receives and processes customer orders accurately and in a timely manner.
• Verifies inventory availability and coordinates with the warehouse team to fulfill orders.
• Ensures orders meet quality standards before shipping.
• Ensures orders meet marketplace Service Level Agreements (SLA).

Inventory Management

• Monitors and manages inventory levels to prevent stockouts or overstocks.
• Conducts regular stock counts and reconciles discrepancies.
• Implements inventory control measures to minimize losses and improve accuracy.

Logistics Coordination

• Collaborates with internal teams to optimize transportation and logistics processes.
• Communicates with suppliers, vendors, and carriers to ensure timely deliveries.
• Resolves any issues related to shipments, delays, or damages.

Quality Control

• Implements and maintains quality control measures for products during the fulfillment process.
• Conducts regular inspections of products to ensure they meet quality standards.

Data Management

• Utilizes relevant software systems for order tracking, inventory management, and reporting.
• Generates and analyzes reports to identify areas for process improvement.

Customer Service

• Addresses customer inquiries related to order status, shipping, and returns.
• Collaborates with the customer service team to resolve issues and improve the overall customer experience.

Key Qualifications

• College diploma or equivalent; additional education or certification in logistics or supply chain management is a plus.
• 1 to 2 years of proven experience in fulfillment, logistics, or a related field. Fresh graduates are also welcome to apply.
• Strong organizational and multitasking skills.
• Excellent attention to detail and accuracy.
• Effective communication skills, both written and verbal.
• Proficient in using relevant software and systems for order processing and inventory management.
• Proficient in using Google Sheets and other Google Suite products.
• Knowledge of shipping regulations and procedures.

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products are in more than 32,000 retailers across 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re looking for a Demand Planner OOS/OS Specialist to help us stop stockouts and overstock before they happen. You’ll watch inventory across our DTC, Wholesale, and Amazon channels, catch risk early, and bring solutions — not just warnings.

Work Type: Remote

Location: Latam

What You’ll Do

• Track sell-through and inventory across DTC, Wholesale (Target, Ulta, Walmart), and Amazon to catch stockout risk before it hits the shelf.
• Spot SKUs heading toward excess inventory before they become aging stock or a markdown problem.
• Build and keep a live risk register so the team always knows where the next issue might show up.
• Flag risks with a recommended fix — a reallocation, a rush order, a promo — not just an alert.
• Treat Amazon as a top-priority channel, not an afterthought.
• Keep your trackers (including Asana) clean and current so nobody downstream works off stale data.
• Look for smarter, faster ways to catch risk early, including AI-assisted tools.

What You Bring

• 2–4 years of experience in demand planning, inventory planning, or a related supply chain role.
• A track record of spotting problems early and bringing a solution with you.
• Strong Excel skills and comfort working across multiple planning systems.
• Clear, confident communication with teams outside of planning — warehouse, production, sales.

Nice to have:

• Experience with retailer portals like Target Partners Online, Ulta vendor portal, Walmart Retail Link, or Amazon Vendor Central.
• Comfort using AI tools to spot patterns faster.

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

• Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
• Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
• Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
• Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
• Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
• Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
• Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
• Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
• Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
• Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
• Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

• Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
• Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
• Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
• Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
• Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
• Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
• Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
• Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
• Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
• Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

• Competitive Pay/Benefits
• A dynamic team
• Location: Remote
• An open mind for new ideas
• Growth…growth and some more growth!

Job Title: Business Operations Associate - Portfolio & Operations Support Job Location: Reading, Berkshire, United Kingdom Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: • Familiarity with KPI reporting, dashboarding, and process improvement methodologies.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI...

Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to...

Headquarters: Remote

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• VSOP (Virtual Stock Option Plan)
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

Storyblok is hiring a Deal Operations Manager to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and deal design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process. Sitting within Revenue Operations, this role works across Sales, Sales Leadership, Finance, Legal, Deal Strategy, Systems, Order Management, Security, Customer Success, and Product / Packaging to make approval-ready deals faster and downstream defects lower.

 ESSENTIAL JOB FUNCTIONS

1. Deal operations workflow and process

• Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.
• Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.
• Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.

1. Deal construction and design strategy support

• Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.
• Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.
• Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.

1. Legal execution and Finance revenue recognition readiness

• Engage Legal early on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.
• Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.
• Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.

1. Pricing, packaging, NPI, and DealHub CPQ rollout

• Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.
• Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.
• Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.

1. Quote-to-cash quality, cadence, and continuous improvement

• Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records.
• Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements.
• Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience.
• 5+ years in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations role, ideally in B2B SaaS.
• Hands-on experience with CPQ tooling (DealHub or comparable) and quote-to-cash / lead-to-cash processes.
• Demonstrated experience structuring and reviewing non-standard deals (multi-year, ramped, expansion, multi-product) and partnering with Sales on deal construction.
• Working knowledge of revenue recognition concepts, billing and order processes, and coordinating contract execution with Legal and Finance.
• Experience building scalable process, documentation, SLAs, and operating cadences (KPI reviews, defect logs, root-cause analysis).
• Strong analytical skills and comfort working in Salesforce and reporting tools.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

PROFESSIONAL COMPETENCIES

• Commercial acumen: structures sound deals that balance customer value, risk, and revenue / margin outcomes.
• Process design: builds clear, scalable workflows, SLAs, and escalation paths that scale beyond manual effort.
• Cross-functional coordination: aligns Sales, Legal, Finance, Systems, Order Management, and CS around complete deal packages.
• Attention to detail: enforces quote quality, approval readiness, and pre-signature checks to reduce downstream defects.
• Operating rigor: runs cadences with KPIs, defect logs, and root-cause reviews that drive measurable improvement.
• Influence without authority: guides Sales toward documented paths and sound commercial discipline.
• Communication: produces clear guidance, decision rules, and leadership-ready operating views.
• Continuous improvement and automation mindset: identifies automation / AI use cases that reduce cycle time and rework.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com

To apply: https://weworkremotely.com/remote-jobs/storyblok-deal-operations-manager-canada-europe

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Provider Ops Coordinator utilizes expertise in the tolling industry to review and bring to closure escalated customer issues utilizing our customer relationship management (CRM) software. They will also identify areas of opportunity to minimize revenue loss, and violations, and share feedback with product and development to improve processes. In this role, the coordinator will also help troubleshoot complex customer issues with agencies to improve the customer experience without adversely impacting provider relationships.

Essential Duties and Responsibilities

• Performs and recommends actions to resolve customer issues that are rooted in provider data or processes.
• Provides analysis and research into customer issues that require in-depth data investigation.
• Collaborates and liaises with Fleetworthy operations and providers to assist in defining of technical requirements and providing domain expertise in pursuit of issue closure and continuous process improvements.
• Collaborate and liaise with the Operations, Development and Product to make recommendations for solutions or improvements that can be accomplished through new technology and/or alternative uses of existing technology.
• Engages with customers on as needed basis.
• Maintains broad knowledge about company’s services.

Experience and Competencies

• 1+ years’ experience in toll or transportation role in similar environment (preferred)
• Intermediate Excel skills
• Excellent time management skills
• Ability to manage multiple priorities with strict attention to detail
• Strong analytical skills with ability to utilize problem solving skills for issues and inquiries
• Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers
• Ability to work independently as well as collaboratively in a team
• Continually contribute to cohesive team environment
• Possesses and demonstrates Fleetworthy’s Core Competencies and Values

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

• Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

• Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

• Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

• Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

• Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

• Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

• Engages with customers on an as-needed basis.

• Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

• No prior tolling or transportation experience required (helpful, but not necessary).

• A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

• Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

• Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

• Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

• Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

• Ability to work independently as well as collaboratively in a team.

• Continually contributes to a cohesive team environment.

• Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open to the US only.

The Opportunity

KnowBe4’s Chief Growth Officer leads the company’s global commercial organization — sales, growth, and go-to-market teams spanning North America, EMEA, APAC, and Latin America — through a defining growth phase. This role is the operational backbone of that office.

This role is designed for an experienced operator rather than a traditional support professional: someone who brings structure to ambiguity and returns with a plan and a recommendation. You will operate at the pace of the executive you support, across every time zone the business touches, with a high degree of autonomy and trust.

For a candidate seeking deep exposure to how a global commercial organization is built and scaled — with meaningful room to grow within the role — this is a rare opportunity.

What You’ll Own

• The operating rhythm of the CGO’s office: Treat the calendar as a strategic asset, not a scheduling task. Sequence priorities across global time zones, protect focus time, and ensure every hour maps to what matters most.
• Action items, end to end: Capture commitments from meetings, own the follow-through, drive owners to resolution, and close the loop proactively. You ensure complete follow-through on every commitment.
• Meeting architecture: Prepare agendas, pre-reads, and briefing materials; ensure the CGO walks into every room ready; drive post-meeting execution.
• Ambiguity into plans: When a situation is unstructured, you organize it, form a point of view, and bring back a recommendation with options — then execute the decision.
• Managing up: Exercise independent judgment in protecting the CGO’s time: identify overcommitment, question meetings that lack clear purpose, and respectfully decline requests on the CGO’s behalf when appropriate. Your mandate is to increase the executive’s effectiveness, not simply their activity.
• Complex global travel: Plan and manage multi-city domestic and international travel, adjusting in real time as priorities and schedules shift.
• Force-multiplying the leadership team: The CGO’s front-line team (~5 senior leaders) is part of your remit. Know when to zoom in on the CGO’s priorities and when to zoom out to coordinate logistics, cadences, and events for the broader group.
• Sensitive and confidential matters: This seat sits close to organizational, compensation, and board-level material, as well as personal logistics. You handle all of it with instinctive, absolute discretion.
• Cross-functional partnership: Work closely with executive operations, the CEO’s office, and peer executive assistants across the leadership team to keep the company’s senior cadence tight.

Who You Are

• Operator mindset: Proactive and self-directed; you anticipate needs, take ownership of outcomes, and operate effectively with minimal direction.
• Composed and precise at pace: You maintain accuracy and sound judgment while keeping pace with a high-velocity executive and a global business.
• Discreet by instinct: You exercise mature, independent judgment on confidential matters and understand what must remain private.
• Coachable and resilient: You welcome direct, candid feedback and incorporate it quickly and constructively — it is offered in service of great outcomes, and you treat it that way.
• High standards, low ego: You hold a high bar for your own work while remaining grounded, collaborative, and easy to work with.
• Partnership-oriented: You function as a true business partner to the CGO — trusted, invested, and engaged in the success of the office, not simply executing tasks. The best version of this relationship is built on mutual trust, candor, and genuine working rapport.
• Committed to the role: The company is entering a multi-year growth phase with significant milestones ahead. Compensation and recognition will grow with your impact; we are seeking someone genuinely energized by developing within this role through that phase.

Experience & Qualifications

• Drive & Judgment First: Demonstrated drive, judgment, and coachability are weighted more heavily than tenure. High-potential early-career candidates are strongly encouraged to apply.
• Background: Experience supporting senior executives, coordinating across global teams, or operating in high-growth environments is a plus, not a prerequisite.
• Skills: Strong written communication and fluency with modern productivity and collaboration tools.

Location & Working Model

• East Coast (US) Based: The CGO’s operating footprint spans New York, Tampa/Clearwater, and Washington, DC. Your home base is flexible within the East Coast; what matters is reliable, ready availability across Eastern Time and the ability to travel on short notice.
• On-Site As Needed: You’ll be on the ground in NY, Tampa, or DC for board cycles, leadership off-sites, and other large meetings — typically planned in advance, occasionally not. When the CGO is remote, you’re welcome to be fully remote. Flexibility runs both directions.
• Travel: Regular domestic travel to the hub cities above, with occasional international trips. Candidates should travel willingly and adapt readily when plans change.

Why This Role

• C-Suite Exposure: Direct, daily partnership with a C-suite executive leading global growth through a pivotal company phase.
• Executive Insights: Exposure to board-level operations, executive decision-making, and a world-class go-to-market organization.
• Career Growth: Meaningful growth in scope, compensation, and recognition as the company scales, commensurate with demonstrated impact.

The salary for this position ranges from $87,000-$97,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Application deadline: 9/11/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We’re currently looking for a Salesforce CRM Administrator to join our Global CRM team on a permanent basis. This is an exciting opportunity for someone with a Salesforce CRM background to develop their Salesforce Administration skills while supporting a global user community within a FTSE 100 market-leading organization.

As our CRM capabilities continue to evolve, you’ll have the opportunity to work with modern Salesforce technologies, contribute to meaningful business improvements, and expand your expertise across automation, analytics, and emerging AI capabilities. Working alongside an experienced and collaborative global CRM team, you’ll play an important role in supporting one of our most critical business platforms while continuing to grow your career.

The CRM Analyst will work with the Global CRM team to identify opportunities for leveraging CRM and related technologies to support our global user community. Areas of focus will span multiple Business Units and business processes, primarily within Salesforce, while also supporting related platforms including Experience Cloud, Marketing Automation, CPQ, automated testing tools, and the enterprise data warehouse.

This role combines user support, Salesforce administration, system configuration, reporting, testing, and continuous improvement. The successful candidate will work closely with business stakeholders, business analysts, developers, and other members of the CRM team to deliver scalable, high-quality solutions.

Key Responsibilities

• Provide day-to-day end-user support by resolving cases submitted through Salesforce.

• Create, maintain, and troubleshoot Salesforce users, profiles, permission sets, public groups, queues, roles, and sharing settings.

• Configure and maintain Salesforce using declarative tools including custom objects, fields, page layouts, record types, validation rules, picklists, email templates, approval processes, and Flow.

• Build and maintain reports and dashboards that provide meaningful business insights.

• Assist in the configuration, testing, deployment, and ongoing support of Salesforce AI capabilities, including Agentforce agents, Prompt Builder solutions, and intelligent automation features.

• Collaborate with business analysts and developers to deliver enhancements, resolve system issues, and implement business requirements.

• Participate in requirements gathering, solution design discussions, User Acceptance Testing (UAT), release activities, and post-deployment validation.

• Create and maintain user documentation, knowledge articles, training materials, and support communications to promote user adoption.

• Monitor system health, data quality, and user feedback to identify trends, recurring issues, and opportunities for continuous improvement.

• Identify opportunities to improve business processes, user experience, and Salesforce adoption through configuration, automation, and platform best practices.

• Configure Salesforce in accordance with established governance, security, and change management processes.

• Stay current with Salesforce platform capabilities and recommend improvements where appropriate.

Could this role be for you?

We’re looking for someone with a solid understanding of Salesforce and general CRM concepts who enjoys solving business problems and delivering excellent customer support. You’ll have experience configuring Salesforce using declarative tools and supporting business users in a fast-paced environment.

Experience supporting related business applications such as CPQ, Marketing Automation, or e-signature platforms would be beneficial but is not required.

You’ll succeed in this role by collaborating effectively with teammates across the globe, communicating clearly with business stakeholders, and proactively identifying opportunities to improve systems and processes. We’re looking for someone who enjoys learning, takes ownership of their work, and contributes positively as part of a collaborative team.

Qualifications

• Salesforce Certified Platform Administrator
• 3+ years of experience administering or supporting Salesforce.
• Experience configuring Salesforce using declarative tools (custom objects, fields, page layouts, validation rules, record types, reports, dashboards, and Flow).
• Understanding of Salesforce security concepts including users, roles, profiles, permission sets, and sharing.
• Experience troubleshooting user issues and providing day-to-day application support.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple requests and manage work effectively in a fast-paced environment.
• Experience working with stakeholders to gather requirements and translate business needs into system solutions.
• Proficiency with Microsoft Excel and other Microsoft Office applications.

Preferred Qualifications / Skills

• Salesforce Certified Agentforce Specialist
• Salesforce AI Associate
• Salesforce Data Cloud Consultant
• Trailhead “Agent Blazer” status and other Trailhead Badges/Super Badges.
• Exposure working with Salesforce Flow automation.
• Exposure to Salesforce AI capabilities, including Agentforce, Einstein, Prompt Builder, or other generative AI tools such as Claude Code and Cursor.
• Experience with Agile delivery methodologies and User Acceptance Testing.
• Experience working in Salesforce Lightning Experience.

Additional Information

Our uniqueness is that we celebrate yours. Experian’s people first, inclusive and purpose driven culture is multi award-winning; World’s Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

This is a fully remote job opportunity.

Recruitment Fraud Awareness- Experian’s recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

#LI-Remote

WHO WE ARE

Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we’re now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.

SUMMARY

This position supports the Expedition Leader as they deliver a thematic, and well-executed guest experience by providing inspired leadership, and operational and administrative support for guests and staff while upholding the guiding principles of Lindblad Expeditions. The Field Based Assistant Expedition Leader (AEL) assists with the coordination of expedition and land operations, manages the Field Staff shipboard spaces, oversees basic accounting of expedition funds, and ensures the ships have all necessary expedition equipment. This position may also assist in the field assisting with safe operations. The AEL is also a key liaison between Lindblad Expeditions’ New York and Seattle offices, guests, and shipboard personnel.  The position is responsible for upholding Field Staff policies and procedures on board with the oversight of the Expedition Leader and the Field Staff Manager.

The position should expect varying hours each day, based on the itinerary.  It is essential that this person has excellent social skills as they will be expected to dine with guests and work in a multi-national environment, and live in close quarters.

---—————————————-

For the Field Based Assistant Expedition Leader role, we are looking for candidates with expedition ship expertise specifically in High Arctic regions (Svalbard, Greenland and Arctic Canada), and can only consider applicants who meet the requirements indicated under Eligibility for Contract.

ESSENTIAL DUTIES

• The position must be able to perform each essential duty satisfactorily.  Additional duties may be added at any time.
• Customer Service – Facilitate guest requests and arrangements daily.
• Assist the Expedition Leader with all guest-related logistics, including disembarkation for operations.
• Communicate with land agents for confirmation of tour arrangements and special needs, and with Lindblad Expeditions’ office personnel, hotel manager, or doctor regarding guest arrangements (e.g. cabin upgrades, special dietary needs & medical conditions). Also communicate all guest requests to the office in a timely manner and keeping the guest abreast of the situation.
• Answer daily communication/information requests from the office in a timely manner.
• Be present in the Mud Room/Basecamp, lounge, dining room, or reception at appropriate times and responding to requests in a timely manner, as necessary.
• Eat meals with guests and make an effort to dine with a variety of people over the course of each voyage.
• Medical Evacuation- The position is the key person regarding facilitation of a medical evacuation for guests while they are on the ship.
  • The position must communicate the situation and collect information effectively for the office and insurance company, while liaising with the Captain, Expedition Leader, Doctor, and Shoreside team for patient guest needs and appropriate means of transportation off the ship.
  • The AEL may be required to escort or assign a staff member to escort the guest to the hospital or spend time away from the ship to secure a safe and reliable evacuation.
• Guest Arrival/Departure- Supervise group airport transfers, individual guest transfers, luggage transfer, and general departure arrangements.
• Create and communicate staff berthing assignments for each voyage and oversees the voyage daily staff duty sign-ups.
• Edit daily programs.
• Oversee the Basecamp Coordinator (BCC) role, which manages gear inventory, expeditions accounts, and expedition spaces onboard.
• Assist expedition operations by driving Zodiacs, manage beach landings, lead hikes, occasionally offer interpretation, and act as a point person for staff in the field.
• Collect and archive landing records.
• Write and submit post-voyage AECO and IAATO reports.
• Assist Expedition Leader with voyage planning and safety awareness.

ELIGIBILITY FOR CONTRACT

• A minimum of at least 150 days of expedition ship experience operating in High Arctic regions (Svalbard, Greenland and Arctic Canada).
• Significant and relevant experience; prior experience on expedition ships strongly preferred.
• Bachelor’s degree or four years of work experience in related industry. Previous management experience is highly desirable.  Two years minimum customer service background.
• Computer experience with Microsoft Office. Experience with other computer management programs preferred.
• Must be able to handle multiple tasks at one time with keen attention to detail.
• A team-player with excellent training skills and a proven educator.
• Works well independently and is a self-starter.
• Strong communicator with individuals and groups, even-tempered demeanor, and is calm under pressure. Comfortable with public speaking.
• Is calm, unflappable, and adaptive to an ever-changing environment. Must be able to handle multiple tasks at one time with keen attention to detail.
• Possess excellent problem-solving skills, the ability to make sound decisions quickly, and exercises good judgment.
• Full mobility of all limbs and the ability to lift and/or move up to 25 pounds and lift and/or move up to 50 pounds as needed.  In the field, this position will participate in field excursions, including driving zodiacs for several hours per day, hikes over
• uneven terrain for up to 3 miles, and kayaking up to 3 miles.
• First Aid & CPR (higher level of training preferred).
• Some itineraries may have additional required credentials or training.
• Strongly preferred - small boat driving experience.
• Strongly preferred - Merchant Mariner Credential of 25 tons or greater, RYA certificate, or equivalent.
• Strongly preferred - Experienced and adaptable in diverse geographic regions.

REQUIRED FOR CONTRACT

• Promotion/Sales- The position must become familiar with the company philosophy and various programs offered by National Geographic - Lindblad Expeditions. They should be able to address and field questions from guests regarding the various programs offered.
• Conservation/Sustainability- The position should become familiar with National Geographic- Lindblad Expeditions conservation and sustainability programs and be able to discuss the efforts in any itinerary where scheduled.
• Inflatable Boat Operations- The position should be prepared to assist with many aspects of inflatable boat operations for shore excursions. Familiarity with inflatable boats, such as Zodiacs, and ability to drive is a strong preference. If a US-citizen, a USCG license to drive inflatable boats is preferred.
• Safety- The position should be prepared to participate in on-board safety training, meetings and drills, including abandon ship and fire drills. Will also participate in shore-based education as required by the Company.

$337 - $337 a day

What we offer:

Salary for this contract position: $337 daily rate

Travel Expenses Paid

Communication Skills

Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos.   Must also possess the ability to effectively communicate–both in writing and orally–with a professional demeanor.

PHYSICAL DEMANDS

While performing the duties of this position, this person is frequently required to sit, talk and hear. This person will also be required to write and type. Occasionally required to stand, walk, and reach with hands and arms. The physical demands per position are described in the Job Analysis sheet and are available to all applicants upon request.

COMPENSATION STATEMENT

Lindblad Expeditions determines the pay for contracts and positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted daily range is based on national data and may be refined for a candidate’s region/town/cost of living.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.

Lindblad Expeditions is an equal-opportunity employer. Individuals seeking a contract or employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

• Manage the CEO’s inbox and prioritize communications.
• Draft professional emails and correspondence on behalf of leadership.
• Coordinate calendars, meetings, appointments, and scheduling priorities.
• Protect executive focus time by proactively managing competing priorities.
• Prepare meeting agendas, materials, and follow-up action items.
• Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

• Review incoming project opportunities and notifications.
• Prepare ancillary product proposals using internal quoting software (training provided).
• Ensure proposals are accurate, complete, and submitted on time.
• Support proposal documentation and sales follow-up activities.
• Assist with sales administration and client-facing documentation.

CRM Management & Reporting

• Maintain accurate CRM records and account information.
• Update opportunities, activities, communications, and deal stages.
• Track customer interactions and project progress.
• Generate CRM reports and sales pipeline updates.
• Ensure data accuracy and consistency across all records.

Administrative & Operational Support

• Prepare presentations, reports, spreadsheets, and business documents.
• Coordinate follow-ups and ensure action items are completed on schedule.
• Organize company documentation and maintain structured filing systems.
• Support daily business operations and special projects.
• Assist leadership with administrative and operational priorities.

Process Improvement

• Identify opportunities to improve administrative workflows.
• Recommend and implement process improvements that increase efficiency.
• Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
• Help improve operational systems and internal processes as the business grows.

What Success Looks Like

• Executive schedules remain organized and optimized.
• Emails and communications are managed efficiently.
• Proposals are completed accurately and submitted on time.
• CRM records stay clean, current, and reliable.
• Administrative workflows become more efficient through continuous improvement.
• Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

• You are highly organized and detail-oriented.
• You anticipate needs before they become problems.
• You enjoy creating structure and improving processes.
• You communicate professionally with internal and external stakeholders.
• You take ownership and work independently with minimal supervision.
• You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

• Previous experience as an:

  • Executive Assistant
  • Administrative Assistant
  • Operations Coordinator
  • Project Coordinator
  • Similar executive support role

• Fluent written and spoken English.

• Experience using CRM platforms such as:

  • HubSpot
  • Salesforce
  • Zoho
  • Similar CRM systems

• Strong Microsoft Office skills, including:

  • Outlook
  • Excel
  • Word
  • PowerPoint

• Experience managing executive calendars and scheduling.

• Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

• Strong organizational skills with exceptional attention to detail.

• Ability to quickly learn new software and business processes.

• Professional email writing and communication skills.

• Availability during U.S. Central Time business hours.

Nice to Have

• Experience supporting executives in a B2B sales environment.

• Experience preparing:

  • Quotes
  • Proposals
  • Estimates
  • Sales documentation

• Industry experience in:

  • Commercial Furniture
  • Interior Design
  • Architecture
  • Construction
  • Commercial Real Estate

• Experience generating CRM and sales pipeline reports.

• Project coordination or client relationship management experience.

• Experience improving administrative processes and workflows.

What a Typical Day Looks Like

• Review and prioritize the CEO’s inbox.
• Coordinate meetings and manage executive calendars.
• Prepare proposals and sales documentation.
• Update CRM records and generate reports.
• Draft emails, presentations, and business documents.
• Track follow-ups and ensure important tasks stay on schedule.
• Support operational projects and improve internal workflows.
• Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

• Executive calendar accuracy and scheduling efficiency.
• Inbox management and follow-up completion.
• Proposal accuracy and on-time submission.
• CRM data accuracy and reporting quality.
• Administrative task completion and responsiveness.
• Process improvement initiatives implemented.
• Leadership satisfaction and operational efficiency.

Why This Role Stands Out

• High-trust partnership with the CEO.

• Significant ownership across executive support and business operations.

• Opportunity to improve systems using AI and modern productivity tools.

• Exposure to sales operations, CRM management, and business process improvement.

• Fully remote role with long-term growth opportunities.

• Career progression into:

  • Senior Executive Assistant
  • Executive Operations Manager
  • Chief of Staff
  • Operations Manager

Interview Process

1. Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Client Interview
4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.